Terms and Conditions

Terms and Conditions

Bittylicious is a provider of cryptocurrency services, and the Client may from time to time require such services. This Agreement sets out the terms which have been agreed between Bittylicious and the Client for the provision of such cryptocurrency services and shall be supplemented from time to time by Schedules setting out specific details of such services requested by the Client.

These Terms and Conditions are to be agreed between the Client and Bittylicious Ltd, a company registered in England and Wales with company number 8540541. Bittylicious Ltd's registered offices are at Unit 132, 275 New North Road, London, N1 7AA, United Kingdom

Acceptable Use Policy

Bittylicious's Acceptable Use Policy ("Policy") is intended to help protect the Bittylicious service, other Clients using the Bittylicious service, and the cryptocurrency community in general from irresponsible or, in some cases, illegal activities, and the Client agrees to be bound by the Policy.

Shared data

Information about your user account needs to be shared with brokers on the platform you trade with in order for trades to be successful. This is necessary for the functioning of the platform.

The information that all brokers you trade with will see is:

  • Real name.
  • Company name.
  • Email address.
  • Verification status (e.g. that you have had your ID verified).
  • Statistics (e.g. number of cancelled trades).

If it is felt necessary, we will, on request, also share the following data with brokers. This is generally if a trade is not complete and you are not responding via the website.

  • Telephone number.
  • Full address.
  • Basic IP information.

We may share the following upon a specific request from a bank you may have paid into. This will only be for banks you have transacted with (i.e. paid into or from). Other than that, we do not share this following information, unless required to do so by law or as part of legal proceedings:

  • Date of birth.
  • Nationality.
  • Country of birth.
  • Uploaded documents.

For completeness, any entity we share data with will be required by law to look after data securely (e.g. ICO registration). We will never, under any circumstances, sell your information, e.g. for marketing purposes.

Cryptocurrency Trading

You must comply with laws and regulations that apply to you at all times. You may not buy, sell, exchange, hold, or own cryptocurrencies in any way which is prohibited by such laws and regulations.

By agreeing to these terms of trade or by trading cryptocurrencies through the Website, you are indicating your acceptance of the risks associated with cryptocurrencies.

You must only initiate a trade, whether to buy or sell cryptocurrencies, if all of the following are fulfilled:

  • You already hold sufficient funds in order to satisfy your trade.
  • You are satisfied with the terms of the trade.
  • You understand and will follow all instructions that pertain to the trade.
  • When purchasing cryptocurrencies, you will make a payment only from your own payment account.
  • When selling cryptocurrencies, you will only sell cryptocurrencies that you own and were legally acquired by yourself.

Specific Payment Method Requirements

You agree to only trade on Bittylicious if you can fulfil the requirements of the payment method. These are prominently displayed when you select your chosen payment method.

Additionally, for various payment methods including credit and debit card payments, you agree to provide appropriate identification documents in the form of at least one proof of name and one proof of address document. The requirements for these identification documents are available on the Bittylicious help pages. In particular, for credit and debit card purchases, the following are required:

  • A valid and in-date copy of a proof of identity: identity card or passport or residence permit.
  • A copy of a utility bill invoice (e.g. water, gas, electricity) issued less than three months ago.

Bittylicious and its payment providers reserve the right to request any other document or additional information in order to enable them to carry out the necessary verifications in compliance with legal obligations including Anti-Money Laundering obligations.

Liability and Disclaimer

Nothing in the Agreement shall exclude or limit the liability of Bittylicious for death or personal injury resulting from its negligence or fraudulent misrepresentation nor affect the statutory rights of consumers.

Bittylicious provides an execution only service. Advice as to the suitability of cryptocurrency for your purposes is not given and not guaranteed. You should learn about cryptocurrencies and take independent advice as to whether cryptocurrencies are appropriate for you.

We are not liable for any losses you suffer because of any error in your trade.

There is no mechanism to reverse a cryptocurrency transaction. This means that we cannot send cryptocurrencies to new addresses if the original address you gave us was incorrect.

Available trade methods (e.g. payment methods) are liable to fluctuate. We cannot guarantee that any trade methods will always be available to you.

Bittylicious is not in a position to assess any consequential loss which the Client may suffer as a result of any failure of the Services or of any cryptocurrency networks as a whole. Accordingly it is the responsibility of the Client to properly assess any consequential loss that it may suffer and to obtain and maintain adequate insurance in relation to such losses.

Bittylicious shall have no liability to the Client for any loss arising from any material, data (including transaction data) or instructions supplied whether digitally or otherwise by the Client or on its behalf which is incomplete, inaccurate, illegible, out of sequence or in the wrong form or arising from late arrival or non-arrival or any other fault by the Client or on its behalf.

No action, claim or demand arising out of or in connection with this Agreement may be brought by the Client against Bittylicious more than one year after the cause of action has occurred.

Neither Bittylicious nor anyone else who has been involved in the creation, production or supply of the Services, Hardware or Software shall be liable to the Client or any other person for any loss in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever and whatever the cause thereof by reason of or in connection with this Agreement or the Services, Hardware or Software for any: (i) economic loss of any kind whatsoever, or (ii) loss of profit, data, business contracts, revenues or anticipated savings, or (iii) damage to the Client's reputation or goodwill, or (iv) loss resulting from any claim made by any third party, or (v) special, indirect or consequential loss or damage of any nature whatsoever, and the Client shall indemnify Bittylicious from and against any claim which may be made against Bittylicious in respect thereof. Some jurisdictions do not allow the exclusion or limitation of implied warranties or of liability for consequential or incidental damages and therefore the above may not apply to the Client.

Refund Policy

Refunds are only given where cryptocurrencies have not been sent due to an issue solely attributable to Bittylicious.

Cancellation Policy

Trades on the Bittylicious platform can only be cancelled if no funds, neither fiat nor cryptocurrency, have been sent by either party on the applicable trade.


This website and its contents in entirety, including graphics and layouts, is Copyright © Bittylicious Ltd 2019.

Governing Law and Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of the United Kingdom, unless otherwise expressly provided. All disputes and controversies arising out of or in connection with this website and these Terms of Use shall be submitted to the United Kingdom Court in London (main office), as the Court of first instance.